Refund and Return Policy

ZIgZag Refund and Return Policy

This policy outlines the conditions under which you may return products purchased from ZIgZag and receive a refund.

1. Eligibility for Return

Returns are accepted for products that are defective, damaged, or not as described. Returns for change of mind are not accepted.

2. Return Procedure

Please contact us within [Number] days of receiving your order to initiate a return. Follow the instructions provided to complete the return process.

3. Refund Process

Refunds will be processed within [Number] business days of receiving the returned product in its original condition. The original payment method will be used for refunds.

4. Exceptions

Certain products may not be eligible for return due to hygiene or safety concerns. Please refer to the product description for specific details.

5. Contact Us

For any questions or concerns, please contact us at [Your Email Address] or [Your Phone Number].